5 New Rules of Customer Engagement – #gd13 – Electronic Discovery

5 New Rules of Customer Engagement – #gd13 Delivered at Kodak Alaris Global Directions conference.   Presentation references 2 new AIIM research studies on Intelligent Information and SharePoint 2013, available at the links above — free. Also references new AIIM Process Improvement course, available HERE. Intelligent information: New Rules for Managing the Customer Experience from … Continue reading 5 New Rules of Customer Engagement – #gd13 – Electronic Discovery